Alf casino — Privacy Policy
This page explains how Alf casino collects, uses, stores, and protects personal data submitted by users accessing the platform from the United Arab Emirates. The policy applies to all account holders and website visitors.
Information We Collect
Alf casino collects several categories of data necessary for account creation, verification, and service delivery:
- Identity data — full name, date of birth, nationality, residential address
- Contact data — email address, phone number
- Payment data — details linked to deposit and withdrawal methods, transaction history
- Verification (KYC) data — copies of identification documents, proof of address, source-of-funds documentation where requested
- Technical data — IP address, device type, browser information, login timestamps
- Behavioural data — gameplay activity, session duration, feature usage on the platform
This information is collected directly during registration, account verification, and ongoing use of the platform, as well as automatically through technical tracking during each session.
How We Use Your Information
Personal data collected by Alf casino serves defined operational purposes. Identity and KYC data are used to verify account holders, confirm eligibility, and prevent underage access. Payment data supports processing of deposits and withdrawals and detection of fraudulent transactions. Technical and behavioural data assist in identifying suspicious account activity, securing the platform against unauthorised access, and maintaining service stability.
Contact data may be used to send account-related notifications, respond to support enquiries, and, where the user has given consent, to deliver promotional communications. Marketing messages are only sent to users who have opted in, and this consent can be withdrawn at any time. Data may also be processed to meet obligations toward the licensing authority under which Alf casino operates, including record-keeping requirements related to transactions and account verification.
Data Protection and Security
Alf casino applies data security measures consistent with standard industry practice for online gaming operators. These typically include encrypted data transmission, restricted internal access to personal and financial records, and periodic review of storage systems. Payment information is generally processed through third-party payment providers, which apply their own security protocols independent of Alf casino’s internal systems.
Access to personal data within the organisation is limited to personnel involved in verification, fraud prevention, customer support, and compliance functions. Data retention periods are generally aligned with regulatory and accounting requirements applicable to the operator’s licence, after which records are removed or anonymised where no longer required for legal or operational purposes.
Cookies
Alf casino uses cookies to operate the website and improve user experience. Cookie categories typically include:
| Cookie Type | Purpose |
|---|---|
| Essential | Enable core site functions such as login sessions and secure navigation |
| Performance | Measure site speed, error rates, and technical stability |
| Functional | Remember user preferences such as language or display settings |
| Analytics | Track usage patterns to improve platform design |
| Marketing | Support delivery of relevant promotional content, subject to consent |
Users can manage cookie preferences through browser settings, including blocking or deleting cookies. Disabling essential cookies may affect the ability to log in or use certain account features.
Your Rights
Users accessing Alf casino from the United Arab Emirates may exercise rights recognised under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, which governs the processing of personal data within the UAE. These rights generally include the ability to request access to personal data held about them, to request correction of inaccurate information, and to request deletion of data where retention is no longer required for legal or contractual purposes.
Users may also object to processing carried out for direct marketing purposes and may withdraw previously given consent at any time. Requests to exercise these rights are subject to verification of identity before any data is disclosed, corrected, or removed, in order to prevent unauthorised access to account information.
Contact Information
Users with questions regarding data handling practices, or wishing to exercise rights described above, can reach Alf casino through the support channel available on the platform. Requests submitted through this channel are directed to the relevant internal team responsible for data protection matters and are handled according to the timeframes set out in applicable data protection legislation.